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Chicago Department of Public Health – Process Improvement

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My work with the Chicago Department of Public Health (CDPH) began as a project manager with its COVID Bureau, which was formed to coordinate the City’s public health response to the pandemic with hospitals, public and private health partners, and first responder agencies. I managed a database supporting vaccination events, coordinated the successful submission of a $16.7 million workforce development grant to the Centers for Disease Control, and turned my focus to hiring processes.

The COVID pandemic has increased public health staffing needs dramatically, straining hiring processes developed for a smaller workforce. As part of CDPH’s new Process Improvement team, I am now exploring administrative and data systems to inform and achieve more efficient hiring, ultimately to support my colleagues in their substantive work to carry out CDPH’s mission.